Privacy Policy
How we collect, use, and protect your data
Last updated: July 1, 2025
Legal Basis for Data Processing
We process your personal data based on the following legal grounds under GDPR:
Contract Performance
Processing necessary to provide our services and fulfill our contractual obligations to you.
Legitimate Interest
Processing for our legitimate business interests, such as improving our services, security, and fraud prevention, where these interests do not override your fundamental rights.
Consent
Processing based on your explicit consent for specific purposes, such as analytics cookies and marketing communications. You can withdraw consent at any time.
Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal data:
Right of Access
Request a copy of your personal data and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Withdraw Consent
Withdraw consent for processing based on consent at any time.
Exercising Your Rights
To exercise any of these rights, please contact us at legal@ordne.io. We will respond to your request within 30 days.
Cookie Policy
We use cookies and similar technologies to provide, protect, and improve our services. This policy explains how and why we use these technologies and the choices you have.
Types of Cookies We Use
Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and authentication. The website cannot function properly without these cookies.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
Managing Cookie Preferences
You can change your cookie preferences at any time by clicking the “Cookie Settings” button in the footer of our website. You can also withdraw consent for analytics and functional cookies through these settings.
← Back to HomeData Collection and Use
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Information We Collect
- Account information (name, email, organization)
- Usage data and analytics
- System architecture data you create
- Communication preferences
- Payment information (processed securely by Stripe)
Third-Party Services and Sub-Processors
We use trusted third-party services to provide our platform. These services act as sub-processors under our Data Processing Agreement and are bound by appropriate data protection obligations.
Vercel
Hosting, analytics, and performance monitoring
Data processed: Website usage, performance metrics
Privacy Policy →Clerk
Authentication and user management
Data processed: User authentication, profile data
Privacy Policy →Data Processing Agreement
For business customers, we offer a Data Processing Agreement (DPA) that governs how we process your personal data as a data processor in compliance with GDPR Article 28.
For Business Customers
If you are using our service for business purposes, you can download our Data Processing Agreement which outlines our obligations as a data processor and your rights as a data controller.
View Data Processing Agreement →Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: legal@ordne.io
Last updated: July 1, 2025